Phoenicia’s low-speed lithium battery safety operations platform surpasses 2 million cumulative swapping users.

Phoenicia’s low-speed lithium battery safety operations platform has recently surpassed 2 million cumulative swapping users. This marks a significant increase from the 1 million users recorded in September 2024, representing remarkable growth within just a few months.

Founded in 2019, Phoenicia is an industry-leading integrated service provider for two-wheel EV swapping. Its core business encompasses the Low-Speed Mobility Big Data Platform; the R&D and sales of smart swapping cabinets, smart BMS, and smart controllers; as well as the development, construction, and operation of personal swapping network infrastructure. Its self-developed low-speed lithium battery big data platform is compatible with multiple hardware types, protocols, and business models. Built on a cloud-native architecture, the platform features high availability, high concurrency, and high reliability, effectively meeting the demands of large‑scale simultaneous swapping and complex hardware device management.

Addressing the needs of customers across the upstream, midstream, and downstream of the swapping industry chain, Phoenicia has built a six‑in‑one low‑speed mobility ecosystem encompassing “people – vehicle – battery – grid – store – community.” This ecosystem enables seamless integration and coordinated operation across all nodes, with comprehensive considerations in community swapping cabinet deployment, user swapping experience, and vehicle and battery management.

Thanks to this mature ecosystem, Phoenicia has closed the loop across cell R&D, pack manufacturing, low-speed EV production, and swapping operations — delivering deeply empowering solutions to partners across the chain.

As of August 2025, Phoenicia has expanded its services to over 300 cities and facilitated more than 190 million cumulative battery swaps. Surpassing 2 million cumulative swapping users represents a major milestone for Phoenicia — underscoring not only its growing user base but also the growing recognition of the safe, smart, and convenient charging and swapping services it provides to delivery riders, community residents, and other users.

Looking ahead, Phoenicia is poised for sustained growth, working hand in hand with industry partners to “build a new two‑wheel swapping ecosystem and safeguard the safe travel of millions of users.”